Urgent Help and Crisis Information

Health in Mind is a therapy service and not an urgent care or crisis service

Health in Mind is a service for people who are experiencing symptoms of anxiety and/or depression which can be caused by a variety of different life events.

We cannot offer help if your needs are urgent and there is an immediate risk of harm to yourself or others. 

What do we mean by urgent help or crisis?

 Urgent help is needed if a person has plans to harm themselves or others, or to end their lives and that they are going to do this soon or even today.

This is the point that it is really important to access URGENT HELP.

Urgent help can be accessed via the contact details provided below.

Urgent Help Contact Information

  • Call the Sussex Mental Health Line, open 24 hours a day, 7 days a week on 0800 0309 500
  • The freephone, 24-hour National Domestic Abuse Helpline 0808 2000 247 
  • Text SHOUT to 85258 Free 24/7 mental health text support service
  • Call the Samaritans, open 24 hours a day, 7 days a week on 116123
  • Attend your local A&E (or call 999/112 or 111 for non-emergency medical attention).
  • Go to https://www.sussexpartnership.nhs.uk/urgent-help-crisis
  • Contact your Doctor’s surgery
  • Contact your Doctor’s out of hours number

More helpful contacts

Staying Well Space

Out-of-hours ‘crisis cafe’ support available 7 evenings a week for adults (aged 16+) experiencing acute distress due to their mental health. Normally in venues in Hastings and St Leonards and Eastbourne.

Phone: 0800 023 6475 for queries or to discuss a referral
Email: StayingWell@southdown.org
Website: Southdown Staying Well Space


For more advice on coping with suicidal thoughts:



Domestic abuse:

Domestic violence helpline number: https://www.nationaldahelpline.org.uk/

The freephone, 24-hour National Domestic Abuse Helpline 0808 2000 247